Terms of Service
Last updated: 10 March 2026. By using ComplianceRadar ("Service"), you agree to these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation.
1. Description of the service
ComplianceRadar is a B2B SaaS product that scans websites and related content to produce compliance-oriented reports regarding EU AI Act, GDPR, and ePrivacy. The Service is provided on a subscription and/or one-time purchase basis as described on our pricing page.
2. No legal advice — important disclaimer
ComplianceRadar is an AI-powered informational and educational tool only. It does not constitute formal legal, regulatory, or professional advice. Reports and recommendations generated by the Service are indicative and must not be relied upon as a substitute for advice from qualified legal counsel or compliance professionals. We do not guarantee that use of the Service will result in compliance with any law or regulation. You are solely responsible for obtaining appropriate legal and compliance advice and for your own compliance posture.
3. Acceptable use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to scan sites you are not authorised to analyse, to circumvent any security or access controls, or to generate reports for any illegal or fraudulent purpose. We may suspend or terminate access for misuse.
4. Account and payment
Where you create an account, you are responsible for keeping your credentials secure. Fees for paid plans and one-time reports are as stated at the time of purchase. Payment is processed by Stripe; by purchasing, you agree to Stripe's terms and our refund policy below.
5. Refund policy
We offer a 14-day money-back guarantee for paid reports if the report has not been delivered or is materially defective (e.g. failed processing, inaccessible report). To request a refund, contact us within 14 days of purchase with your order details. Refunds are processed in accordance with our payment provider's terms. This guarantee does not cover change of mind after you have received and used a delivered report.
6. Intellectual property
The Service, including its design, software, and content (excluding user-provided URLs and your scan inputs), is owned by ComplianceRadar or its licensors. You receive a limited licence to access and use the Service for your internal business purposes in accordance with these Terms.
7. Limitation of liability
To the maximum extent permitted by law, ComplianceRadar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill. Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim. The "No legal advice" disclaimer in section 2 is a fundamental term; our liability is limited in connection with any reliance on the Service as legal or compliance advice.
8. Termination
We may terminate or suspend your access to the Service at any time for breach of these Terms or for any other reason. You may stop using the Service at any time. Provisions that by their nature should survive (including disclaimers, limitation of liability, and governing law) will survive termination.
9. Governing law
These Terms are governed by the laws of the jurisdiction in which ComplianceRadar is established, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of that jurisdiction, unless otherwise required by mandatory law.
10. Changes
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance. We will notify you of material changes (e.g. by email or a notice in the Service) where appropriate.